Recently, we learned that Delta Dental Insurance company has put into motion some major changes in their operations. Delta Dental of Minnesota will now be run under a different Delta Dental network.
What does this mean for you?
Patients who have historically had Delta Dental of Minnesota will receive new insurance cards with updated ID numbers and a new claim mailing address. It is VERY IMPORTANT for you to provide us with this new information to ensure proper handling of claims for any services completed within our office.
It is also important that the name you have registered with Delta Dental MATCH EXACTLY to the information on file with our office or your insurance claims will not process.
We want to minimize frustrations for all of us.
We understand that life is busy and it is easy to dismiss or not understand information about your insurance policy. We want to be able to help you use your insurance benefits whenever possible. Therefore, we will need every patient to update us with their new Delta Dental insurance information, including bringing in your new insurance card right away. We understand it can be frustrating to you if we are frequently asking you to update your information, however, we want to avoid any possibility that your claim won’t process.
These changes will be rolling out next month!
Please keep in mind, Delta Dental has put these changes into place and they plan to roll out these changes in November of this year. We cannot change the decision of your insurance company. These changes could make it difficult to obtain payment for your services, which is why we need you to bring in your new information to us. We are here to help work through these changes and we appreciate your support in advance. We also thank you for your upcoming patience and we want you to know we continue to appreciate all of you as our patients.
Thank you, in advance, for your help and cooperation. Please contact us with any questions you may have regarding this change, 651-482-8412 or online here.